They can't hear my voice, i can hear by Android phone. But in the same network apple phone working normal

0 votes

I am using Samsung Galaxy S6 with mobile data and i have voice issue for incoming call. but other people are using iPhone with same mobile data and they don;t have voice issue. So it is not network issue. For outgoing call both phones don't have any issue

Could anyone help this issue?


BR,

asked Apr 11 in Android by Turbold (120 points)  
share

Hello,

Can you let us know which model of the Samsung Galaxy S6 you are using ? 

You can also try changing the audio driver as described in our guide, here: https://www.zoiper.com/en/support/home/article/35/Bad_Audio_Quality#android

Dear,

Thanks for your reply, I am using Samsung Galaxy S6 SM-G920F. 

also tried to change codec. but no difference


BR,

Can you also try changing the audio driver ?

Please log in or register to answer this question.

Welcome!
Ask your questions and receive answers from other members of the Zoiper Community.

Did you check our Help Section?

You are a Zoiper Biz or Premium customer? If so, click HERE to get premium support.
Top users 07/2018
  1. Tsetso.Zdravkov

    19740 Points

  2. Ivan

    18370 Points

  3. Joachim

    11480 Points

  4. Anton

    3910 Points

Latest tweets