0 votes

Hi there,


I recently got a new computer and want to install Zoiper on it


It is asking me to create an account but I already have one


When I try to create an account I am asked for:




Domain/Oubound proxy


I have entered in a multitude of different things here but all I get is:  We are sorry, we were unable to connect to your PBX with the information you provbided


Can anyone help me set this up on my windows computer?


Many thanks



in General by (120 points)


please contact our provider and ask them what transport type you need to use fr our account. Is it tcp, udp or tls?

Please also make sure that you are entering the server address correctly. It might be a hostname like my.sipserver.com , an ip address like or one of these two combined with a port like my.sipserver.com:5060 or

1 Answer

0 votes

If you are using Zoiper 3, you can try to follow our online guide about how to set your VoIP(SIP/IAX) account in Zoiper.

by (34.3k points)
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