no audio on my end, receiver can hear me. Using macbook for outbound calls landlines.

0 votes

I can make calls and the receiver says he can hear me but i cannot hear anything on my end.

asked Nov 20, 2015 in Mac by Dan Baker (150 points)  

Are you using Zoiper 3 or Zoiper Classic?

Same issue here. I'm using Zoiper 3

1 Answer

0 votes
Best answer

If using a SIP account, disabling STUN (or enabling it, depending on its current state) could help.

Please open settings -> Preferences;
click on Accounts;
select your account from the list on the left;
click on Advanced;
enable or disable STUN;
save the changes and try to recreate the issue.

Please also disable STUN globally for the application by following these steps:
- open settings -> preferences -> advanced -> network sub-tab -> STUN options

answered Dec 3, 2015 by Katina (23,910 points)  
selected Dec 8, 2015 by Anton
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