0 votes

Hi, everyone

We use Zoiper5 in our company in combination with Google Chrome browser.

The goal is that every time a call comes in, a new tab should be opened in the browser so that our customer is showed up in our CRM system.

For this we have made a corresponding entry under "Automation" -> "Event rules" in the settings in Zoiper.

However, we have the problem that 2 tabs open at the same time every time a call comes in!

As a result, we have to manually close one tab every time. Especially when several calls come in one after the other, this is very backward and confusing.

We have already tried several different browsers (Chrome, Opera, Firefox and Safari) but without success.

Only with Safari does it work as it should: 1 new tab is opened. However, I have the only Apple device, but my employees work with Windows 10 and the Safari browser is not available for this.

We would be very grateful for a quick solution.

Kind regards

David

in Windows by (120 points)

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