No devices detected

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I'm running win10, I can make calls but I can't be listen or hear.

On the audio wizard it tells me that there are no audio devices, I have an usb headphones with mic, a built in mic and speakers (laptop) and an audio output via hdmi (I work on an external screen).

I haven't been able to find anything like this on google, please help?

asked Nov 23, 2015 in Windows by alferezkururu966 (120 points)  
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1 Answer

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Hello,

The issue had been reported in the past. Please make sure you have the most recent drivers for your device installed on your computer. If you have any proprietary software installed for this audio device, please try removing or updating it.

answered Nov 23, 2015 by Katina (23,910 points)  
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Hello, thanks for your response.

I allready have it updated and it doesn't use any software. For the record the usb headphones are the M.A.D. Catz F.R.E.Q. 4D

The other devices uses the standard realtek drivers

commented Nov 23, 2015 by alferezkururu966 (120 points)  

Hello, Do you experience the same issue when using the headset without the USB ?

commented Nov 23, 2015 by Katina (23,910 points)  

Indeed I do.

commented Nov 23, 2015 by alferezkururu966 (120 points)  
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