It seems you're looking for the location of recorded calls on your device after upgrading to Android 14. The issue might be related to changes in file storage permissions and organization introduced in newer Android versions. Here's a detailed explanation and solution:
Understanding the Issue
Android 14 Storage Changes :
Starting with Android 10, Google introduced Scoped Storage , which limits apps' access to shared storage. This system was further refined in Android 11 and subsequent versions.
Apps like Zoiper may now store files in app-specific directories rather than shared folders like /sdcard/.
Zoiper Call Recording Location :
By default, Zoiper stores recorded calls in its app-specific directory . On Android 14, this is typically located under:
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/Android/data/com.zoiper.android.app/files/
Alternatively, it might save recordings in:
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/Android/media/com.zoiper.android.app/
File Manager Access :
Due to Scoped Storage, some file managers may not display these directories unless you explicitly grant them access.
Steps to Locate Recorded Calls
1. Check Zoiper's Default Settings
Open the Zoiper app.
Go to Settings > Call Recording (or similar options depending on your version).
Look for the option that specifies the storage location for recordings. It might indicate whether recordings are saved internally or externally.
2. Use a File Manager
Install a reliable file manager app like Solid Explorer , FX File Explorer , or Files by Google .
Navigate to the following directories:
/Android/data/com.zoiper.android.app/files/
/Android/media/com.zoiper.android.app/
Look for a folder named Recordings or similar.
3. Grant Permissions
If you cannot see the files, ensure your file manager has Storage Access Framework (SAF) permissions:
Go to Settings > Apps > Your File Manager > Permissions .
Enable Storage access.
4. Backup the Files
Once located, you can copy the recordings to an external SD card or cloud storage for backup purposes.
Alternative: Use Zoiper's Built-in Backup Feature
Some versions of Zoiper include a built-in backup/export feature for call recordings.
Check if there’s an option in Zoiper to export recordings directly to your preferred location.
If You Still Can't Find Them
If the above steps don’t work, consider the following:
Contact Zoiper Support :
Visit the Zoiper Community Forum or their official support page for clarification.
Mention your Android version and Zoiper app version for better assistance.
Check External Storage :
If you configured Zoiper to save recordings to an SD card, check the root directory of your SD card for a Zoiper or Recordings folder.
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