Receiving a "Your order was declined because it was considered high-risk." message when trying to purchase the CODEC? [closed]

Question

Not sure why this happens. I've downloaded the free Zoiper app and want to download the CODEC for $9.07, but GOOG Play won't accept any credit card info I put in there.

Help!

Thanks,

Brian

Answer 1

Hello,

This message is returned by Google Play and we cannot tell you why it appears. You need to contact Google. Here are 2 links that might help you:

https://support.google.com/googleplay/answer/1267137?hl=en

https://support.google.com/wallet/contact/general_c2c