Zoiper not registering answer of phone with my 0800 provider 08direct.co.uk

Question

Hey everyone..

I'm redirecting a number from 08direct.co.uk to my zoiper account..

I tested ringing the number setup on sipgate and the call was answered perfectly.

I then redirected my 0800 number to this number and when it rings I click ANSWER but 

it doesn't answer the call and the customer just hears it ringing out.

Is there a setting or something I am doing wrong?

Many thanks

Anthony

Comments

Hello

please share which zoiper product are you using and what operating system do you have?