Zoiper on Windows 8.1 hangs up on all calls after 40 seconds.

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When someone calls me, Zoiper hangs up automatically after 40 seconds or so.  I am using Windows 8.1 on a Surface Pro 3 with a Bluetooth headset.  Can someone help?

asked Jan 30, 2016 in Windows by Shawn Kelley (120 points)  
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1 Answer

+1 vote

Call ending after ~30 sec is a NAT related issue. Please changing STUN and rport options in the account configuration. Try different combinations. With Zoiper 3 there is another setting you could alter - "Open random port above 32000" for SIP. You can find the option in "Preferences"-"Advanced"-"Network" sub-tab.

answered Feb 9, 2016 by Anton (3,950 points)  
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Thank you- unchecking the "Open random port above 32000" fixed the drop problem. But will I lose any call features by doing this?

commented Feb 23, 2016 by Shawn Kelley (120 points)  
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