Can't hear anything after dialing # from iPhone 6Plus

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I can place outgoing calls ... and it rings on the other end (I have tested with two office phones).  But I can't hear anything.  I'm used the paid version of Zoiper (Business?) that I bought from the Apple Store.  

asked Feb 3, 2016 in iOS by TampaBayRays (140 points)  
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1 Answer

0 votes

This could be a network related issue.
If using a SIP account, disabling or enabling STUN could help.

• - rport and stun
Please try to enable or disable "STUN" and Rport for your account.
"STUN" ands Rport are located in "Settings"->"Accounts"->your account->"Network Settings".

Please try allowing the microphone usage in the iOS settings:
IOs Settings -> Privacy -> Microphone -> then enable Zoiper.

answered Feb 3, 2016 by Katina (23,910 points)  
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The other side can't hear me if I dial out
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