No Outlook contacts displayed in Zoiper Biz

0 votes

I cannot get Zoiper Biz 3.9.32144 to display contacts from Outlook 16

I am running Windows 10

asked Mar 5, 2016 in Windows by Bilko2 (150 points)  
share

My problem was that I used (wrongly) my account name and password.

What should be used is the Outlook profile name (default "Outlook") and the Windows password

1 Answer

+1 vote
Best answer

First make sure the version of outlook you use  (32 bit or 64 bit) matches the version of zoiper you have installed. If they are not both 32 bit or both 64 bit it will not work.


You can find the outlook version here: https://support.office.com/en-us/article/What-version-of-Office-am-I-using-932788b8-a3ce-44bf-bb09-e334518b8b19#BKMK_Office2013Office2016


The zoiper version you can find in help -> about

Then enable the outlook contacts in zoiper -> settings -> preferences -> contacts

Make sure the profile name matches the one for outlook:

This link shows how to find the profile name:

https://support.office.com/en-us/article/Overview-of-Outlook-e-mail-profiles-9073a8ac-c3d6-421d-b5b9-fcedff7642fc



answered Mar 5, 2016 by Joachim (11,490 points)  
selected Mar 7, 2016 by Katina
share
Welcome!
Ask your questions and receive answers from other members of the Zoiper Community.

Did you check our Help Section?

You are a Zoiper Biz or Premium customer? If so, click HERE to get premium support.
Top users 11/2019
  1. Tsetso.Zdravkov

    28080 Points

  2. Ivan

    18410 Points

  3. Joachim

    11490 Points

  4. Anton

    3950 Points

Latest tweets