PLEASE HELP - ZOIPER interrups calls after 33 to 35 seconds

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Hi There,

 I have installed zoiper (it is linked with www.globalnumbers.de / https://phone.systems) on my PC (windows 10)  but every call is interrupted after 33 to 35 seconds. Could you please give me an advice on how to solve this problem? It's really urgent since I need it for business. Please consider that I'm not an IT specialist :-)

 Thank you so much and greetings from France

 

Jens

asked Apr 5, 2016 in General by Jr71 (150 points)  
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1 Answer

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This explains the issue a bit although it is for the wrong operating system, the recommendations are the same:

https://www.zoiper.com/en/support/answer/for/android/11/SIP_-_No_audio_or_one_way_audio


answered Apr 8, 2016 by Joachim (11,490 points)  
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HI Joachim,


thanks a lot..I will try this weekend but as far as I could read, these recommandations are for an android app and the settings for PC are pretty different....but again, thanks for your help!!


Jens

the settings are identical, they are also in the account settings. (but you might need to look for them a bit, i don't have the other screenshots readily available.

ok..thanks....by the way, are you german?

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