How do I receive a call with the app is not active on my iphone?

+1 vote

The App won't automatically activate when a call comes in. It works as long as I'm in the Zoiper App but not until. 

asked Apr 8, 2016 in iOS by seadog (150 points)  
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1 Answer

0 votes

Hello,

The best way for receiving incoming calls while Zoiper is in background is to use TCP or TLS instead of UDP. This could be set from the Network settings menu in the account configuration. Please also be advised that TCP and TLS must be supported by your VoIP provider as well, otherwise your account will not register.

If for some reason, you are not able to use anything else than UDP, you may enable both options in the Incoming calls section from Zoiper's Settings menu.

In addition, please also check whether all notifications are enabled for Zoiper in the iOS Settings menu -> Notifications.

answered Apr 8, 2016 by Ivan (18,410 points)  
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