Sip 408-Reqeust Timeout

Question

i am using Clearwater All-in-one

i have created  two accounts and i registered them also

in Domain:example

and

outbound Proxy= public ip of my machine

everything goes well but when i make call between them

i receive sip 408-Reqeust Timeout

could you please help me

Thanks in advance

Regards

Asra

Answer 1

Hello,

Error 408 is shown when the server was unable to produce a response to your register request within the suitable amount of time. If the error is shown for your SIP VoIP account, please try to disable all the features, that are not explicitly required by your provider. To do so open the "Preferences" window and go to "Accounts" tab. Select your SIP account and click on the "Advanced" sub-tab. Disable the following:

BLF,
Subscribe Presence,
Publish presence,
Use Rport,
Force RFC-3264,
Send KPML

Then use the drop-down menus and set "STUN" to "Do Not use STUN" and "MWI" to "Disabled".

Also, make sure that the routing device you use is not blocking ports used by Zoiper. The default ports used by Zoiper are:

SIP port is 5060
IAX port is 4569 UDP
RTP port is 8000 and above UDP

As for the STUN the default values are:
Server hostname/IP: stun.zoiper.com
Port: 3478 UDP/TCP
Refresh period: 30