ZoiPer doesn't ring caller hears nothing then voicemail

+1 vote

I'm using Zoiper ( 1.35 ) on a Samsung Galaxy S6 (Android 6.0.1 )  with a Sipgate basic account and it used to work great, but now its stopped ringing on incoming calls.

When I log into my account online the dashboard shows my phone as online.
On my phone Zoiper says its connected and I can perform the tests suggested e.g dial 50000
In Zoiper I have a ringtone set.

When someone calls they just hear silence until the voicemail message kicks in (20 seconds)
Zoiper dosn't ring or show any missed call etc.

Any ideas ?


asked Apr 18, 2016 in Android by CatWeazel (130 points)  

Please log in or register to answer this question.

Ask your questions and receive answers from other members of the Zoiper Community.

Did you check our Help Section?

You are a Zoiper Biz or Premium customer? If so, click HERE to get premium support.
Top users 12/2023
  1. Tsetso.Zdravkov

    34310 Points

  2. Ivan

    18410 Points

  3. Joachim

    11490 Points

  4. Anton

    3950 Points

Latest tweets