When driving around city I lose registration to mobile app

0 votes

Although I move between WIFI and Cellular connectivity very well in most cases, periodically I find that when driving I have lost registration, and even when I get to a strong signal area it doesn't re-connect.  I have the free Zoiper version.  Any ideas?

asked Aug 5, 2015 in Android by TallDW (160 points)  

1 Answer

0 votes

Are you using a VPN ?
What version of android are you using and what model of phone ?

Does it eventually re-register within the next 10 minutes ?

We have investigated similar reports in the past:
The network is probably not completely up when we try to connect after receiving the network change, the registration fails.

This happens for example if you use a vpn and zoiper is informed about the network change, but the VPN is not up yet and once the vpn is connected, there is no new "network change" event.

answered Aug 5, 2015 by Joachim (11,490 points)  
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