Possible Bug in Zoiper Community 3.9.32144

+1 vote

We're using Zoiper Community 3.9.32144 and we found out that we cannot make
calls anymore once the Zoiper upgrades to the last version.

Looking into the log files i found out that when i click on the "Call"
button this exception rise:

DEBUG | 20160726-104449.257 | Z 3.9.32144 | RESIP:APP | 3944 |
call_manager.cpp:2513 | Try to dial '215' via 'allglass216@v2.voz.com'
DEBUG | 20160726-104449.257 | Z 3.9.32144 | RESIP:APP | 3944 |
sip_call_manager.cpp:1561 | CallCreate: parsing 215
DEBUG | 20160726-104449.257 | Z 3.9.32144 | RESIP | 3944 |
ParseBuffer.cxx:964 | C:\Users\ADMIN\Documents\

Visual Studio
2013\Projects\Library\Dependancies\resiprocate\rutil/ParseBuffer.hxx:230,
Parse failed unexpected eof in context:
215
   ^

DEBUG | 20160726-104449.257 | Z 3.9.32144 | RESIP | 3944 |
BaseException.cxx:21 | BaseException at
C:\Users\ADMIN\Documents\Visual Studio
2013\Projects\Library\Dependancies\resiprocate\rutil/ParseBuffer.hxx:230
C:\Users\ADMIN\Documents\Visual Studio
2013\Projects\Library\Dependancies\resiprocate\rutil/ParseBuffer.hxx:230,
Parse failed unexpected eof in context:
215


Could you confirm me that is a bug from the Zoiper app and if it's going to
be solved anytime soon?

Thank you very much

Best regards
asked Jul 26, 2016 in Windows by Rubén R (130 points)  
share

1 Answer

0 votes

Hello,

Could you please contact our support team with more information and a set of log files?

http://www.zoiper.com/en/support/answer/for/windows/146/Troubleshooting

http://www.zoiper.com/en/support/answer/for/windows/75/Log_files

answered Jul 26, 2016 by Katina (23,910 points)  
share

I sent the details to support@zoiper.com

Thank you!

Best regards

Welcome!
Ask your questions and receive answers from other members of the Zoiper Community.

Did you check our Help Section?

You are a Zoiper Biz or Premium customer? If so, click HERE to get premium support.
Top users 08/2020
  1. Tsetso.Zdravkov

    33190 Points

  2. Ivan

    18410 Points

  3. Joachim

    11490 Points

  4. Anton

    3950 Points

Latest tweets