Zoiper 3 BIZ after windows restart lost contacts

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Imported contacts in Zoiper 3 BIZ from CSV file. After Windows 7 32-bit restart Zoiper has no contacts. Imported again from CSV, after Windows restart - again - no contacts.Where can I find solution?

We have about 50 Zoiper users, but this problem occurs on few users, for other everything works fine.

asked Jul 9, 2015 in Windows by Valdis Skuja (120 points)  

1 Answer

0 votes

The issue might be caused by a corrupted / read only configuration folder or because Zoiper is not configured to save the contacts locally.

The config folder:

Zoiper 3 Biz keeps its config files in the Application Data\Zoiper folder for the windows user that started Zoiper. Usually this is the currently logged windows user. 

Open a windows file explorer, type %APPDATA% in the address bar and press enter. Find the folder named Zoiper there and make sure the user that starts Zoiper has read/write permissions. 

Your local configuration:

Run Zoiper, go to Settings -> Preferences -> Contacts -> Advanced and enable "Save local contact list".

answered Jul 9, 2015 by Katina (23,910 points)  
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