sip 408 request timeout

0 votes

i got sip 408 request timeout on my zoiper what is this?

asked Jan 11, 2017 in Web (Safari, Chrome, IE, Firefox) by catherineluceno (120 points)  
share

1 Answer

0 votes

Please make sure to disable all features that are not explicitly required by your VoIP provider. To do so open the "Options" window and go to "Accounts" tab. Select your SIP account and click on the "Advanced" sub-tab. Disable the following:

Then set "STUN" to "Do Not use STUN".

If you are behind a routing device, please make sure it is not blocking ports used by Zoiper. The default ports used by Zoiper are:

SIP port is 5060
IAX port is 4569 UDP
RTP port is 8000 and above UDP

Default STUN vallues:
Server hostname/IP: stun.zoiper.com
Port: 3478 UDP/TCP
Refresh period: 30

answered Feb 2, 2017 by Ivan (18,370 points)  
share
Welcome!
Ask your questions and receive answers from other members of the Zoiper Community.

Did you check our Help Section?

You are a Zoiper Biz or Premium customer? If so, click HERE to get premium support.
Top users 08/2019
  1. Tsetso.Zdravkov

    26240 Points

  2. Ivan

    18370 Points

  3. Joachim

    11490 Points

  4. Anton

    3950 Points

Latest tweets