How do I include contact name in call recording

Question

Busy testing Zoiper out and successfully got it all working. Just wondering if there is some syntax that can be used so that a call recording is saved with the name of the contact called.

Answer 1

Zoiper 3 BIZ supports Call-recording features that stores files locally on the computer that Zoiper is used. You also would be able to configure a folder by your choice where the record files will be saved and a custom filenames that supports the following parameters:

{dnid} - dialed number identifier
{name} - display name for contact
{phone} - contact phone number
{number} - contact phone number
{account} - account name

example:

recorded_conversationYYYY-{MM}-{DD}-{HH}NNSS_part{recording_part}

To configure the call-recording settings you would need to go to Settings -> Preferences -> Automation -> Automation.