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Thanks in advance to anyone who can help, we have started using your software for remote working. While I have no issues at all with the android app, for some reason the desktop app needs to be re-registered after each call. I have tried this on multiple PC's

We are connecting remotely to an Asterisk based YeaStar Mypbx u100 

I have tried adjusting the keep alive timings but it does not appear to be making any difference. The software does not display any connectivity issue but calls do not route. Once I unregister and try again call routes. 
I can work away with the Android app all day but find the call quality is inferior, so I dont think the issue is PBX side. 
in Windows by (120 points)

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