How to register my phone with voip.ms

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Hi, I have an account with viol.ms, but when I try to register with the account information, I have the message saying Request Timeout (408). What is the problem?

I have a question concerning the Caller ID: what should I put, my account number with viol.ms, my phone number or my name?

Thank you for your help. 

asked Apr 4, 2017 in iOS by Bernard André (140 points)  
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1 Answer

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If your account cannot register for some reason, you may try to alter STUN and rport from Zoiper's "Settings"->"Accounts"->your account->"Network Settings".

Please also make sure that the routing device is not blocking ports used by Zoiper. The default ports used by Zoiper are:

SIP port is 5060
IAX port is 4569 UDP
RTP port is 32000 and above UDP

Default STUN vallues:
Server hostname/IP :stun.zoiper.com
Port: 3478 UDP/TCP
Refresh period: 30

Keep also in mind that some mobile operators restrict the use of VoIP into their networks. Please check with your vendor.

answered Apr 4, 2017 by Ivan (18,410 points)  
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