ZoIPER IPhone app doesnt ring IPhone when called

+1 vote

Sometimes the Zoiper app doesn’t ring when people call…so it rings until it gets to voicemail – but we never hear the Zoiper app ring. This only happens sometimes. Can you please tell me why this is happening? We are call using iPhone 6s.

I have set the iOS Settings as follow, go to Notification center -> Scroll down to INCLUDE -> Select Zoiper and enable "Sound"

I am using TCP transport

I have "Force Background" enabled.

I can't find any setting for push-notifications (which apparently will prevent this problem), is this supported by Zoiper?

asked Apr 25, 2017 in iOS by sharon (210 points)  

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