0 votes
in Windows by (120 points)

1 Answer

0 votes

Good afternoon,

Which DNS servers do you use and which voip provider do you use?

Didn't see this errors lately.

Best Regards,

Paul

by (3.9k points)

Hi there. 

I've been using Zoiper for a year now with a Motorola Modem. 

Yesterday it was replaced with a Optical Fiber Alcatel-Lucent modem. 

My Zoiper is not working and I'm going insane!

I have tried to open the ports on the modem, but it seems I am not doing it the right way. 

Can somebody please guide me through how to open ports or configure my PC Zoiper?

The telephone company does not know how to do so. 

Much appreciated. Thanks and have a great day!


Hi,

Sorry not experience with that particular modem, but please open up tcp/udp port for example 5080 and tell zoiper to use this port or enable the STUN server.

Please have a look here : https://portforward.com/

Regards,

Paul

Welcome!
Ask your questions and receive answers from other members of the Zoiper Community.

Did you check our Help Section?

You are a Zoiper Biz or Premium customer? If so, click HERE to get premium support.
2,441 questions
1,542 answers
2,314 comments
138,758 users