Audio quality declined

0 votes

I have a problem that sound quality decreases, and in addition, if the conference, the speakers do not reach agreement

asked Sep 8, 2015 in Windows by Brahim BELKASMi (120 points)  
share

Hello

Please tell us which is the exact version of Zoiper that you are using?

What is your operating system and what audio device are you using? Can you share more details about the issue?

commented Sep 8, 2015 by Katina (23,910 points)  

I use Zoiper Biz 3.9 for Windows under Windows 7 with a Jabra headset brand

commented Sep 8, 2015 by Brahim BELKASMi (120 points)  

Hello

Please make sure that you are using TCP transport type with your SIP account.

The audio quality depends on the network, the network load and quality and the audio codecs that are used. You might want to report the issue to your provider and ask them what are the recommended codecs to use with your account.

commented Sep 9, 2015 by Katina (23,910 points)  

Please log in or register to answer this question.

Welcome!
Ask your questions and receive answers from other members of the Zoiper Community.

Did you check our Help Section?

You are a Zoiper Biz or Premium customer? If so, click HERE to get premium support.
Top users 05/2023
  1. Tsetso.Zdravkov

    34270 Points

  2. Ivan

    18410 Points

  3. Joachim

    11490 Points

  4. Anton

    3950 Points

Latest tweets