+1 vote
Please help me, i have audio in one direction only
in Windows by (11.5k points)

1 Answer

0 votes

If using a SIP account, disabling STUN and/or Rport (or enabling it, depending on its current state) could help.

Please open settings -> Preferences;
click on Accounts;
select your account from the list on the left;
click on Advanced;
enable or disable STUN and/or Rport;
save the changes and try to recreate the issue.

Try different combinations for best results.

Also, please try using TCP transport for your account if your provider supports it.


by (23.9k points)

i am still have the same problem


Welcome!
Ask your questions and receive answers from other members of the Zoiper Community.

Did you check our Help Section?

You are a Zoiper Biz or Premium customer? If so, click HERE to get premium support.
2,441 questions
1,542 answers
2,314 comments
138,758 users