They can't hear my voice, i can hear by Android phone. But in the same network apple phone working normal

Question

I am using Samsung Galaxy S6 with mobile data and i have voice issue for incoming call. but other people are using iPhone with same mobile data and they don;t have voice issue. So it is not network issue. For outgoing call both phones don't have any issue

Could anyone help this issue?

BR,

Comments

Hello,

Can you let us know which model of the Samsung Galaxy S6 you are using ? 

You can also try changing the audio driver as described in our guide, here: https://www.zoiper.com/en/support/home/article/35/Bad_Audio_Quality#android

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Dear,

Thanks for your reply, I am using Samsung Galaxy S6 SM-G920F. 

also tried to change codec. but no difference

BR,

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Can you also try changing the audio driver ?