0 votes

i have an i6 mobile.  whenever Zoiper is running, the notification volume for text messages, email, whatsapp, etc is reduced by 50% +, almost impossible to hear.  i checked all volume settings - max.  if i close Zoiper, all returns to normal.  any ideas?

in Android by (170 points)

1 Answer

0 votes

Hello,

Please open your Zoiper on foreground and use the side buttons of the device to increase the volume.
 Most probably the issue you experience is related to the use of UDP transport type, since it is not reliable on iOS.

You would be able to change the transport to be over TCP or TLS, but your VoIP provider have to support it, otherwise the account will not register. As for changing the transport, you may do that from the "Network settings" in the account configuration.

by (18.4k points)
Welcome!
Ask your questions and receive answers from other members of the Zoiper Community.

Did you check our Help Section?

You are a Zoiper Biz or Premium customer? If so, click HERE to get premium support.
2,438 questions
1,541 answers
2,314 comments
136,893 users