Phone rings / vibrates when screen off, but screen doesn't turn on and no incoming call screen

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Zoiper is working on my Xiaomi Max phone, but the problem is when the phone screen is off, the phone only rings and vibrates with incoming call.. I need to unlock, go to the app to answer the call. I checked and all notifications are enabled for the app. what else do I need to do to fix this ? 

Thanks !

asked Apr 20, 2018 in Android by waiflam (120 points)  

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