New install: no route matched

Question

Hi I have set up a sip client on my PC. The provider (sip2sip) provides its own client. I've also downloaded zoiper on my smartphone.

When I dial from Blink to Zoiper the call is received (even caller id shows) but when I try to dial from Zoiper to Blink, Zoiper returns an error message "no route matched".

Could anyone explain (in non tech savvy language please) how I can fix this problem?

Comments

Hello,

This error comes from your service provider, it might mean that you need to put a specific prefix for outgoing calls.(This is just as suggestion) You need to contact the service provider and ask them for more clarification on the error.