0 votes


We have no audio on zoiper, but other program works well.

The headset tested and working.

My system is Windows 10 and Dell Inspiron 17 3721.

Can you help me on remote desktop or team viewer connection?

Gábor Torma

in Windows by (120 points)


Try going to Zoiper -> Settings -> Audio and click on the arrow buttons next to "Output device" and "input device". If you can hear the test tone and the microphone graph reacts to your voice, this means that your headset is recognised and works properly. In this case you are probably experiencing NAT related issue and you need to follow our troubleshooting article, here: https://www.zoiper.com/en/support/home/article/14/Missing_or_one_way_audio

Please log in or register to answer this question.

Ask your questions and receive answers from other members of the Zoiper Community.

Did you check our Help Section?

You are a Zoiper Biz or Premium customer? If so, click HERE to get premium support.
2,438 questions
1,541 answers
136,878 users