the sound of the call continues to be heard after picking up

Question

I have tried Zoiper 5 in a windows and a Mac and in both when I pick up the call I can hear the call but the tone of the call is still listening in the background. As if I had not dropped the call, it is impossible to hold a conversation in this way.

Thank you in advance for your help

Comments

Good day,

This happens when your configuration is not complete or not correct.

Are you using a stun server?

Please let me know your config.

Best Regards,

Paul

Answer 1

ok thanks, the problem is solved, I uncheck USE STUN.

tHANKS