I've downloaded and installed Zoiper 5 on my mac but can't receive incoming calls, outgoing is fine.

0 votes

I can make outgoing calls but when I am called the phone doesn't ring it diverts to the answerphone company. 

Please help

asked Aug 15 in Mac by Caro (120 points)  
share

Good day,

Do you have the sip account configured at multiple clients?

Not all providers allow the use of one account on multiple clients.

How did you configured zoiper?

Regards,

Paul

you actually might have to add a sub account for your DID

I had to create a new DID for my business and 2 sub account for that same #

talk to your voip provider support

Please log in or register to answer this question.

Welcome!
Ask your questions and receive answers from other members of the Zoiper Community.

Did you check our Help Section?

You are a Zoiper Biz or Premium customer? If so, click HERE to get premium support.
Top users 11/2018
  1. Tsetso.Zdravkov

    22960 Points

  2. Ivan

    18370 Points

  3. Joachim

    11480 Points

  4. Anton

    3950 Points

Latest tweets