Phone ring for an infinite time

0 votes

I have v2.6.31 with push notification. My voip.ms line have a ring group to my home phone and my cell phone with zoiper. I have received a call today and i answered it with my home phone but my cell phone havent stopped ringing for minutes. I ended my call and the zoiper was still ringing. I had to tell zoiper to hang out the phone to make it stop.

At first, i thought it could be a bug with the ring group of voip.ms but i remember that i tried in the past to call me on my zoiper phone only (no ring group) just to see if it ring. I hangup the phone without answering on zoiper and i noticed the same problem. The phone continue to ring until and tell him to stop.


asked Oct 30 in Android by skoub (230 points)  
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Hello,

This issue is usually NAT related. If you are not using the PUSH service, you can try this guide: https://www.zoiper.com/en/support/home/article/72/calls_get_disconnected_after_30_seconds#android

Otherwise, you can try the PUSH trial and set the PUSH transport to TLS and the protocols to SIP+RTP. This should eventually workaround such issues.

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