Zoiper on iOS failing on incoming calls even with PUSH enabled

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We have a customer with approx 18 iPhone users with Zoiper installed. All have the Push service enabled.


Even with Push, calls are not getting through and in some cases the registration detail get deleted.

The customer is using both Iphone 7 & Iphone 10 all running version 12 iOS can anyone suggest a fix so that this works reliably? customer getting incredibly frustrated.

Many thanks,


Phil

asked Mar 24 in iOS by ditch (120 points)  
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Hello Phil,

I believe you have opened a support ticket which was answered ?

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