Voice menu response tones not working properly on Galaxy Tab A

0 votes

Using the phone keypad to respond to a  voice menu does not work properly on my Samsung Galaxy Tab A running Android 8.1.0. The version of Zoiper running is 2.8.15. I have Zoiper also on a Lenovo Tab 2 that works just fine. Both installs have the DTMF style set the same. The sites typically respond to the tone with a do not understand that response message. I believe it did respond correctly in the past since the Galaxy has been my default tablet for many months though not yet a year. (I.e have just started noticing this behavior in the last couple of weeks.)

asked May 24 in Android by jbg (120 points)  
share

The guide basically says what I already do, i.e. set the DTMF. It is set to RFC2833 which works for my lenovo so it's the correct setting for that carrier.

Please log in or register to answer this question.

Welcome!
Ask your questions and receive answers from other members of the Zoiper Community.

Did you check our Help Section?

You are a Zoiper Biz or Premium customer? If so, click HERE to get premium support.
Top users 06/2019
  1. Tsetso.Zdravkov

    25380 Points

  2. Ivan

    18370 Points

  3. Joachim

    11490 Points

  4. Anton

    3950 Points

Latest tweets