The app stops working when trying to make a call

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I have downloaded Zoiper app for my iphone and it doesn't work. After I login when I try to make a call the app automatically stops working but I can see on my notifications that the minutes are counting and it says "ongoing call" on and when I try to "hang up" (on the notifications little box) it just doesnt respond. The other person gets the call but I can not hear anything and my app doesnt work nor respond). In order to stop seeing the "ongoing call" message I have to restart my phone.


Could you please help me to solve this problem? Thank you.

Best regards,

asked Jun 13 in iOS by Alba (120 points)  
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Hello,

This issue is pretty much the same as the one descrebed here: https://www.zoiper.com/en/support/home/article/72/calls_get_disconnected_after_30_seconds


It has the same root. Try our guide.

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