We have a UK number and call centre in Kiev Ukraine. We route the calls via ip to Kiev and we connect Zoiper to the PXB provider in Kiev.
Unless Zoiper has a data centre in Kiev it seems pointless routing the calls there right?
I'm thinking it must be better to contract a PBX provider in the same location as Zoiper data centre.
Please can I have some guidance on this. Maybe it would be better to have a PBX provider in the UK and have the people connect to Zoiper from Kiev to take the calls?