How do I stop call waiting ringing in my headset when on a call

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When on an existing call and suddenly another queue call comes in the ringing in my headset is so loud it overrides the person talking and I have to wait for it to stop, the check box under Audio is useless, it does not stop this 

Anyone else experienced this please

asked Dec 12, 2019 in General by just5000 (120 points)  

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