After one ring call end with "Normal local hang up" [closed]

0 votes

Hi all, when dialing German landline numbers through Zoiper, after one ring the call ends and it shows in the app "Normal local hang up".

Inbound calls seems to work. No issues so far.

Any idea what could be the problem? What needs to be changed in settings?

Thx in advance.

closed with the note: Solved
asked Mar 4, 2020 in Windows by holgerP (120 points)  
closed Mar 27, 2020 by holgerP
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Hi,

If this happens only with German number, try to clarify it with your VoIP service provider. They might be closing the line towards this region.

Unfortunately not, I've tested UK and Swiss numbers. Also not working resp. "hang up" as above

Hi,

If this is Zoiper Pro and you have a headset from Jabra, Plantronics or Sennheir, try going to the settings menu and disable the HID integration options.

Thanks for the answer. It's solved meanwhile. Needed to reinstall and set outbound proxy. Will close the issue.

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