Zoiper Gold: can't transfer calls ("Transfer Failed: Declined (Policy)")

0 votes

I get the following error message:

Transfer Failed: Declined (Policy)

Is this a wrong setting somewhere? We can transfer calls when connecting to SIP Trunk via our hardware equipment. Just can't get it to work with softphone (Zoiper).

asked Apr 9 in Android by MK-LAROS (120 points)  

1 Answer

0 votes


This error comes from the server and indicates that the call transfer is forbidden in the server configuration. You should consult with the PBX administrator.

answered Apr 9 by Tsetso.Zdravkov (33,730 points)  
Ask your questions and receive answers from other members of the Zoiper Community.

Did you check our Help Section?

You are a Zoiper Biz or Premium customer? If so, click HERE to get premium support.
Top users 12/2020
  1. Tsetso.Zdravkov

    33730 Points

  2. Ivan

    18410 Points

  3. Joachim

    11490 Points

  4. Anton

    3950 Points

Latest tweets