Zoiper Gold: can't transfer calls ("Transfer Failed: Declined (Policy)")

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I get the following error message:

Transfer Failed: Declined (Policy)

Is this a wrong setting somewhere? We can transfer calls when connecting to SIP Trunk via our hardware equipment. Just can't get it to work with softphone (Zoiper).

asked Apr 9 in Android by MK-LAROS (120 points)  
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1 Answer

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Hi,

This error comes from the server and indicates that the call transfer is forbidden in the server configuration. You should consult with the PBX administrator.

answered Apr 9 by Tsetso.Zdravkov (32,790 points)  
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