0 votes

I get the following error message:

Transfer Failed: Declined (Policy)

Is this a wrong setting somewhere? We can transfer calls when connecting to SIP Trunk via our hardware equipment. Just can't get it to work with softphone (Zoiper).

in Android by (120 points)

1 Answer

0 votes

Hi,

This error comes from the server and indicates that the call transfer is forbidden in the server configuration. You should consult with the PBX administrator.

by (34.3k points)
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