Zoiper Gold: can't transfer calls ("Transfer Failed: Declined (Policy)")

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I get the following error message:

Transfer Failed: Declined (Policy)

Is this a wrong setting somewhere? We can transfer calls when connecting to SIP Trunk via our hardware equipment. Just can't get it to work with softphone (Zoiper).

asked Apr 9, 2020 in Android by MK-LAROS (120 points)  
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1 Answer

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Hi,

This error comes from the server and indicates that the call transfer is forbidden in the server configuration. You should consult with the PBX administrator.

answered Apr 9, 2020 by Tsetso.Zdravkov (34,170 points)  
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