Unable to login but username and password is correct

+1 vote

I am trying to login to zoiper 5 but unable to proceed. Tried using zoiper 3 and mobile and still the same. I reinstalled the app and same error. I asked my co employee to try it on his end and it worked. What could be the possible issue and fix please?

asked Jun 18 in General by billyjames (130 points)  
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Hi,

Check for the exact error message, then try consulting with your VoIP service proivder.

Your provider might be blocked or you could be using wrong credentials.

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