Why can't Skype and Zoiper run at the same time?

Question

Hi,

Recently I was having trouble with having no outbound sound on Zoiper. I have now come to realise that if I completely shut Skype for Business down, Zoiper works perfectly.

Why would Skype be interfering with Zoiper and what can I do to fix it?

It's very important for my job that I have both running at the same time.

Cheers

Answer 1

Hello,

Please go to settings -> Preferences -> audio -> Device and disable USB HID device and Yealink support.

Comments

Hi there,

When I click these, an advert for Zoiper Premium Edition comes up, does this mean I need to get it to change the settings?

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Hello,

No, it is not necessary.

Could you please share which version of Windows are you using and which is the exact version of Zoiper that you are running?

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Hiya,

It's Windows 7 and Zoiper version 3.2

Cheers