Why can't Skype and Zoiper run at the same time?

0 votes

Hi,


Recently I was having trouble with having no outbound sound on Zoiper. I have now come to realise that if I completely shut Skype for Business down, Zoiper works perfectly.

Why would Skype be interfering with Zoiper and what can I do to fix it?

It's very important for my job that I have both running at the same time.


Cheers

asked Oct 21, 2015 in General by KLawson (140 points)  
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1 Answer

0 votes

Hello,

Please go to settings -> Preferences -> audio -> Device and disable USB HID device and Yealink support.


answered Oct 21, 2015 by Katina (23,910 points)  
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Hi there,

When I click these, an advert for Zoiper Premium Edition comes up, does this mean I need to get it to change the settings?

commented Oct 21, 2015 by KLawson (140 points)  

Hello,

No, it is not necessary.

Could you please share which version of Windows are you using and which is the exact version of Zoiper that you are running?

commented Oct 21, 2015 by Katina (23,910 points)  

Hiya,


It's Windows 7 and Zoiper version 3.2


Cheers

commented Oct 22, 2015 by KLawson (140 points)  
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