Audio quality isn't good when over built-in mic

0 votes


Hope everyone is healthy. My Windows app version is 5 5.4.5 32 bit and OS Win 10 build 2004. The microphone built-in inside of Lenovo ThinkPad. It’s a generic Realtek one that came with laptop.

When I call the voice is scratchy (not that bad, not fully distorted) but it still annoying. If I use Bluetooth mic, the voice is clear. I played with codecs and other setting in the app with no results, I assume it’s more mic or driver.

Where do you recommend, I should look in addition?


asked Aug 25, 2020 in Windows by Le085 (160 points)  

1 Answer

0 votes


The latest Zoiper - 5.4.6 contains a fix for scratchy audio that appeared in Zoiper 5.4.5

answered Aug 25, 2020 by Tsetso.Zdravkov (34,270 points)  

It noticeably better after new version.

Ask your questions and receive answers from other members of the Zoiper Community.

Did you check our Help Section?

You are a Zoiper Biz or Premium customer? If so, click HERE to get premium support.
Top users 06/2023
  1. Tsetso.Zdravkov

    34270 Points

  2. Ivan

    18410 Points

  3. Joachim

    11490 Points

  4. Anton

    3950 Points

Latest tweets