zoiper not registering on windows XP service pack 2

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I have my Elastix PBX up and running with an IP address 192.168.2.69,  on my desktop machine I have downloaded and installed the free version of zoiper softphone, my desktop machine IP address is 192.168.2.50, when I insert the ippbx server address on zoiper, it doesn't register, and I have already created a sip extension on my elastix . where could I be going wrong?

asked May 4, 2016 in Windows by ngathigi (170 points)  
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Hello, the issue is most probably not related to Windows XP . Did you take a look at our overview here:

http://www.zoiper.com/en/documentation/windows-installation-and-configuration#accounts-general

answered May 4, 2016 by Katina (23,910 points)  
selected May 4, 2016 by ngathigi
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