[SOLVED] Zoiper on Android shuts down when phone locked [HUAWEI]

+2 votes

SOLVED: Huawei uses a custom power management system.  It is necessary to modify settings in order to give Zoiper permission to run in background.

-----

I just installed Zoiper on my wife's Huawei P8 Lite Lollipop.  The app seems to shutdown every time the phone is locked.  Obviously no calls can be received when this happens.  We need to launch the app every time the phone is unlocked.  This does not happen on my HTC M8 Lollipop.  I have checked the Keepalive options in Zoiper.

Any advice?

Geoff

asked Aug 10, 2015 in Android by Geoffrey Cleaves (140 points)  
edited Sep 18, 2015 by Tsetso.Zdravkov
share

1 Answer

+1 vote

Hello, could you please provide more details about which settings you had to modify?

answered Oct 30, 2015 by Katina (23,910 points)  
share
Welcome!
Ask your questions and receive answers from other members of the Zoiper Community.

Did you check our Help Section?

You are a Zoiper Biz or Premium customer? If so, click HERE to get premium support.
Top users 05/2020
  1. Tsetso.Zdravkov

    31850 Points

  2. Ivan

    18410 Points

  3. Joachim

    11490 Points

  4. Anton

    3950 Points

Latest tweets