+2 votes

SOLVED: Huawei uses a custom power management system.  It is necessary to modify settings in order to give Zoiper permission to run in background.

-----

I just installed Zoiper on my wife's Huawei P8 Lite Lollipop.  The app seems to shutdown every time the phone is locked.  Obviously no calls can be received when this happens.  We need to launch the app every time the phone is unlocked.  This does not happen on my HTC M8 Lollipop.  I have checked the Keepalive options in Zoiper.

Any advice?

Geoff

in Android by (140 points)
edited by

1 Answer

+1 vote

Hello, could you please provide more details about which settings you had to modify?

by (23.9k points)
Welcome!
Ask your questions and receive answers from other members of the Zoiper Community.

Did you check our Help Section?

You are a Zoiper Biz or Premium customer? If so, click HERE to get premium support.
2,438 questions
1,541 answers
2,314 comments
134,976 users