iPhone6 Audio Problems

+1 vote

Greetings, 

here is my problem.

When I am on wifi audio both in and out works great.

However when on LTE (not on wifi) the receiving party can hear me but I cannot hear them.

I have tried all the suggestion about allowing the microphone access (in the privacy settings) and Enabling/Disabling the STUN setting, to no avail. 

please help.

asked Aug 26, 2016 in iOS by Angelo Vasta (130 points)  
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1 Answer

+1 vote

Check in the statistics whether there are incoming packets, if no then the issue comes either from the VoIP server, or your mobile vendor has some restrictions for the use of VoIP into their network.

answered Aug 30, 2016 by Ivan (18,370 points)  
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Thank you for your answer.


Where would I find the statistics?

Also it happens intermittently. 


Thank you,


Angelo

While you are in a call you can press the "Statistics" button from the in-call screen.

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