Incoming Calls won't Ring if Zoiper is not on top.

Question

Is there a way to make it ring, if the app is not open?

I tried the incoming calls settings, every single combination, but nothing works.

 All I get is a banner, after the call. This is useless, if I can't answer a call, what is the point?

Please let me know if I can use this app to receive calls while runing on the background, otherwise i am afraid it will be deleted.

Answer 1

Please open IOs Settings, go to  Notification center -> Scroll down to INCLUDE -> Select Zoiper and enable "Sound" .

Please consider using TCP transport as UDP does not work very well with iOS.
When using TCP transport, please make sure that the server does not send more than 15 wakeup requests in 300 seconds.

Comments

The wakeup requests could be any sip packet sent to the phone while it is in background.

Please avoid these (or limit them so that they are not sent very often)

- SIP Keep alive packets (this is the qualify option in Asterisk)

- Presence information

If more packets are sent, iOS will kill the application. (This is by design, iOS does this to save battery life).

 

Answer 2

good afternoon.
in lock mode iphone 4s on zoiper not possible to get through. features included in a background operation.

Comments

Please take a look at this topic

http://community.zoiper.com/428/when-my-screen-is-off-on-my-iphone-5-i-am-not-reachable