iPhone 6 failed to create media stream(29)

+2 votes

 I was able to use Zoiper on my IPhone 6 without problems. Since yesterday I am not able to make any phone calls due to an error message telling me : failed to create media streams.

 Could you tell me how to solve this problem?


asked Dec 2, 2016 in iOS by APaschke (170 points)  

I am having the exact same problem on an iPhone 6. Worked fine for months, but since a few days it is impossible to make calls.

Error: failed to create media streams (29)

sipgate Account is fine, up and running. Thx for any fix.


Hi Toby,I received this message from Zoiper:

I am sorry about the caused inconvenience, but we are working on a fix regarding this issue. I have escalated your request to our project managers and developers for further investigation as we received multiple signals about this error that you are experiencing.

I will inform you when the issue is resolved.

Hopefully they will find a solution. It is so annoying


HI! I have the same problem on my IPhone 6 since several days now and I work with your software, i depend from it wotking. I even bought some of the upgrades. Will this be solved?



3 Answers

0 votes

We are aware of the issue, just managed to reproduce it with the specific voip provider and are working on a fix.

answered Dec 5, 2016 by Joachim (11,490 points)  

I have just updated from 3.9 to 3.11. After that I get the error message from the thread title. My wife is still on Zoiper 3.9 and it works. The problem is definitely the Version 3.11. How can I go back to Zoiper 3.9 on my iPhone?

0 votes

I have the same problem. It used to work like two weeks ago. Linphone app does not work either anymore. Zoiper does work with android though. I think the problem may be ios based. Frustrating. 

answered Dec 5, 2016 by Rafa El (140 points)  
0 votes

What Port do you Use for incomming traffic ?

I have The Same Problem and i think i have a Problem by using Port 5060, because My Provider already has an Sip Connection in My cabel-Modem At this Port ....

answered Dec 6, 2016 by tuts (140 points)  
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